Welcome to www.paediasureshake.co.uk. This Website is owned by Abbott Laboratories Limited (registered company number 329102) whose registered office address is at Abbott House, Vanwall Business Park, Vanwall Road, Maidenhead, Berkshire SL6 4XE.
Your Personal Information will be retained for as long as necessary to fulfil the specified purpose and for Abbott to comply with any applicable legal obligation.
There are two types of personal data for the purpose of the Data Protection Act 1988.
"Personal Information" (essentially to “Personal Data” defined in the Data Protection Act 1988) means information that identifies you or could reasonably be used to identify you and which is submitted to and/or collected by Abbott Websites and maintained by Abbott in an accessible form. Examples of Personal Information include your name, your postal address, your e-mail address, your telephone number, age and gender.
“Sensitive Personal Information” (essentially to “Sensitive Personal Data” defined in the Data Protection Act 1988) means personal data including, but not limited to: your ethnic origin, your religious beliefs, your physical or mental health condition, your sexual orientation.
What types of information does Abbott collect online?
Personal Information You Submit: Abbott collects Personal Information that you enter into data fields on Abbott Websites. For example, you may submit your name, postal address, e-mail address, and/or other information in order to receive information about various subjects, register for Abbott programmes, contact Abbott customer service, or respond to Abbott surveys or to receive samples of Abbott products. To protect your privacy, you should not provide Abbott with any information that is not specifically requested.
Passive Collection of Unidentifiable Technical and Web Browsing Information: Abbott Websites may collect information about your visits to Abbott Websites without you actively submitting such information. Please see the sections below for information on cookies and similar passive collection systems.
Does Abbott collect “sensitive” Personal Information?
Abbott collects via some Abbott Websites Personal Information, such as health related information, that may be designated as “sensitive” as described above. Abbott shall adopt additional measures as required by local law for the processing of such information. In addition, individual Abbott subsidiaries or affiliates may adopt measures to address local custom or social expectation about such information. By providing us with Sensitive Personal Information, you consent to Abbott collecting, transferring, storing, and processing it.
How does Abbott use Personal Information that I have provided?
Abbott will use the Personal Information you provide through Abbott Websites to respond to your questions and to provide you with efficient customer service and to provide you with samples of Abbott products.
We may also use your contact information for other business purposes, such as to offer you the opportunity to receive notices regarding Abbott’s products or services, to invite you to participate in surveys about our products or to notify you about special promotions on the condition you have provided consent and, in which case, we may contact you for such purposes.
Will Abbott combine Personal Information I provide on an Abbott Website with other Personal Information about me?
Abbott may combine the Personal Information that a customer provides on one Abbott Website with the Personal Information provided by that customer on other Abbott Websites.
Abbott may combine Personal Information that you provide to us online with our offline records.
Abbott may combine Personal Information that you have provided to us directly with records provided by third parties.
We use this consolidated information to help us better design Abbott Websites and Abbott products, to communicate information to you, to enhance our marketing and research activities, and to facilitate other business functions.
What choices do I have about how Abbott collects and uses Personal Information about me?
You may always limit the amount and type of Personal Information that Abbott receives about you by choosing not to enter any Personal Information into forms or data fields on Abbott Websites. Some of our online services can only be provided to you if you provide us with appropriate Personal Information. Other parts of Abbott Websites may ask whether you wish to opt into or opt out of our contact lists for offers, promotions and additional services that may be of interest to you.
Does Abbott share Personal Information with third parties?
Abbott may share your Personal Information with third parties with whom Abbott is jointly marketing a product or service or jointly conducting a programme or activity. It is Abbott’s practice to notify you if you are registering for a programme which is conducted in conjunction with another company that may require access to your Personal Information.
Abbott may also share your Personal Information with vendors with whom Abbott contracts to carry out business activities for Abbott. If Abbott provides your Personal Information to vendors to assist us with our business activities, it is Abbott’s practice to require those vendors to keep your Personal Information confidential and to use your Personal Information only to perform functions for Abbott.
Abbott may share your Personal Information with a third party in connection with the sale or transfer of one of its product lines or divisions so that the buyer can continue to provide you with information and services.
Abbott reserves the right to disclose your Personal Information to respond to authorised information requests from government authorities, to address national security situations, or when otherwise required by law.
Who will have access to Personal Information about me?
Your Personal Information can be accessed by a restricted number of authorised Abbott employees and individuals working for Abbott to provide the stated services; we train personnel about the importance of privacy and how to handle and manage customer data appropriately and securely and have procedures, processes and contracts in place to help to ensure your data is secure and used in accordance with the service provided. As stated above, to provide the service we may share relevant parts of your data with other approved companies. In some cases, Abbott personnel will not have access to the data you enter, in such cases the data is only made available to others to provide the service, for example your doctor or other healthcare professional.
How does Abbott secure Personal Information?
It is Abbott’s practice to secure each webpage that collects Personal Information; however, the confidentiality of Personal Information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting Personal Information over the Internet, especially Personal Information related to your health. Abbott cannot guarantee that unauthorised third parties will not gain access to your Personal Information; therefore, when submitting Personal Information to Abbott Websites, you must weigh up both the benefits and the risks.
Does Abbott transfer Personal Information to different jurisdictions?
Abbott stores data on secured servers in several countries around the world permitted by the law of England and Wales and NHS contractual requirements. Please be aware that information you provide to us or we obtain as a result of your use of the Abbott Websites may be processed and transferred to countries other than the country in which you are resident, including the United States. The privacy and data protection laws in such countries may not be equivalent to the laws in your country of residence. By using and participating in any Abbott Websites or providing us with your information, you consent to this collection, transfer, storage, and processing of information to and in such countries.
How does Abbott protect the privacy of children?
Abbott does not knowingly collect or use any Personal Information from children (we define "children" as minors younger than 13) on Abbott Websites. We do not knowingly allow children to order our products, communicate with us, or use any of our online services.
If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.
How may I correct Personal Information or delete it from current customer records?
You may request that we remove your Personal Information from our current customer records or that we amend your Personal Information. Please notify us of your wishes by contacting us in one of the ways specified below. For our record keeping purposes, we will retain certain Personal Information you submit in conjunction with commercial transactions.
Why do Abbott Websites use “cookies” and other tracking technologies?
Passive information collection technologies can make your use of Abbott Websites easier by allowing Abbott to provide better service, customise sites based on consumer preferences, compile statistics, analyse trends, and otherwise administer and improve Abbott Websites. Certain features of Abbott Websites may not work without use of passive information collection technologies.
You can also learn more about cookies by visiting www.allaboutcookies.org.
What types of cookies and other tracking technologies do Abbott Websites use?
Abbott Websites use “session” cookies. Session cookies are temporary bits of information that are erased once you exit your web browser window or otherwise turn your computer off. Session cookies are used, for example, to improve navigation on our Websites, block visitors from providing information where inappropriate (the site "remembers" previous entries of age or country of origin that were outside the specified parameters and blocks subsequent changes) and to collect aggregated statistical information.
Abbott Websites use “persistent” cookies. Persistent cookies are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., passwords), helping to determine what areas of the Website visitors find most valuable, and customising the Website based on your preferences on an on-going basis. Persistent cookies placed by this site on your computer may hold personally identifiable information, but only if you have registered or have otherwise consented to the retention of personally identifiable information you have provided at the site. Otherwise our site's server only knows that an unidentified visitor with your cookies has returned to the site.
Abbott Websites use “Web Beacons” (also known as internet tags, single-pixel GIFs, clear GIFs, and invisible GIFs) A Web Beacon is a tiny graphic on a webpage or in an e-mail message that is used to track pages viewed or messages opened. Web Beacons tell the Website server information such as the IP address and browser type related to the visitor's computer. Web Beacons may be placed on online advertisements that bring people to our site and on different pages of our site. Web Beacons provide us with information on how many times a page is opened and which information is consulted; Abbott does not use Web Beacons to collect Personal Information.
How can I contact Abbott?
If you have questions about the use, amendment, or deletion of Personal Information that you have provided to us, or if you would like to opt out of future communications from an Abbott business or a particular Abbott programme, please contact us by clicking on the "Contact” link on the Website you are visiting. Alternatively, you may send a letter to the following address:
Attn: Data Protection Officer
Abbott Laboratories Limited
Vanwall Business Park Vanwall Road Maidenhead Berkshire SL6 4XE
In all communications to Abbott, please include the e-mail address used for registration (if applicable), the Website address or the specific Abbott programme to which you provided Personal Information (e.g. Abbott.com, etc.), and a detailed explanation of your request.
If you would like to delete, amend or correct your Personal Information and are contacting us by e-mail, please put "Deletion Request" or "Amendment/Correction Request", as applicable, in the subject line of the e-mail. We will do our best to respond to all reasonable requests in a timely manner.
How will I know whether Abbott has updated this policy?
For persons located in the EEA: The EU General Data Protection Regulation (“GDPR”) is in force from 25 May 2018. The GDPR amends and updates the rights you have in relation to your personal data, and what companies that process your personal data are permitted and required to do. It also requires that we provide you with the following information in addition to that which you have already received: This supplemental notice supersedes any information you have already received from us.
FURTHER RIGHTS The GDPR introduces new and extended rights in relation to your personal data beyond those already highlighted to you. These are: • The right to rectify, or erase any wrong or incomplete personal data that Abbott holds about you; • The right to access the personal data that Abbott holds about you; • The right, in some cases, to object to the processing of your personal data on legitimate grounds; • The right not to be subjected to automated decision making intended to evaluate certain personal aspects relating to you, such as analytics based on conduct. Please refer to the cookies section of the privacy notice for more information on how to exercise this right if it is indicated that cookies are being used; • Where you have provided your personal data to us with your consent or as part of a contract, the right to the portability of that personal data to another person or, if it’s technically feasible for us to do so, to another company; • The right to lodge a complaint with your national data protection supervisory authority or to receive compensation for any damage you suffer; and • The right to withdraw your consent to Abbott’s processing of your personal data without detriment, where you have provided consent for Abbott to process your personal data.
FURTHER INFORMATION YOU NEED TO KNOW • International transfers - We transfer your personal data outside of the European Economic Area (“EEA”) to third countries which do not offer the same level of protection as required by the EEA. In order to safeguard your personal data we will only make such transfers on the basis of (i) a decision of the European Commission that permits this, or (ii) subject to EU-approved Standard Contractual Clauses. Please note, Abbott has entered into data transfer agreements based on the EU Standard Contractual Clauses to transfer your personal data from the EEA to third countries, which includes the United States. To access or receive a copy of the EU Standard Contractual Clauses which we use to export your personal data from the EEA, please contact our EU DPO (details below).
• Storage -Your personal data will be stored for as long as it is needed to provide you with (i) the Abbott service or product that you have requested; and/or (ii) access to our websites and services. Alternatively, your personal data will also be stored for as long as we require it to respond to your queries and concerns or in accordance with any legal requirements, including those in relation to product or medical device safety. For further information please contact your local customer care or the EU-DPO office using the details below.
• Why we need your data -The provision of personal data to Abbott is required to fulfil the terms of a contract you have with Abbott, to provide you with a product or service you have requested, to comply with local laws, such as those relating to product or medical device safety. Any failure to provide such personal data will mean that Abbott cannot provide you with the product or service you have requested.
• Customer care, queries and issues: please follow Abbott’s normal recommended channels.
Data Protection Officer: if you have any queries in relation to the processing of your personal data please contact our EU DPO at http://www.eu-dpo.abbott.com/